HarvestHomes4Heroes.com Privacy Policy

Thank you for visiting the HarvestHomes4Heroes.com Web site (hereinafter “the Site” or “HarvestHomes4Heroes.com”) and reviewing our Privacy Policy, effective January 13, 2009. This website is owned and operated by HarvestHomes4Heroes LLC, a Virginia limited liability company (hereinafter “HarvestHomes4Heroes”). HarvestHomes4Heroes takes your privacy very seriously. Please read the following policy to understand how your personal information will be treated as you make full use of our Site.

Overview

This Privacy Policy (hereinafter “Policy”) governs your use of HarvestHomes4Heroes.com. This Policy describes the information we collect from you and what may happen to that information. For example, this Policy will let you know what information we collect from you; how your information is used; who is collecting your information; with whom your information may be shared; what options are available to you regarding collection, use, and distribution of your information; how you may use other Site users’ ("Users") information; the types of security precautions in place to protect against loss, misuse, or alteration of your information; and other things you should know about your online privacy.

Please note that we review our privacy practices from time to time, and that our practices are subject to change. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of our Privacy Policy. All amended terms shall be automatically effective after they are posted on the Site.

By visiting the Site, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use or access the Site.

What Personally Identifiable Information does HarvestHomes4Heroes collect?

The primary purpose of collecting information from you is to fulfill our mission of helping our community service heroes achieve home ownership. When you provide personal information to us, we can provide more personalized information about your home ownership options and help you navigate the process of buying or selling a home. We will only collect information about you that we consider necessary to achieve this purpose.

HarvestHomes4Heroes collects personally identifiable information about you when you complete our New Client Form and submit it to us via facsimile or mail. We do not accept submissions of the New Client Form through the Site. The information we request on the New Client Form enables us to provide you with customized information specific to your situation and includes, but it not limited to, your name, the names of other members of your household, your social security number and those of the members of your household, the name of your employer, your annual income, your household annual income, and your address. Where possible, we indicate which information is required and which is optional. We also collect personal information when you contact us through the Site’s contact forms or contact email addresses. If you contact HarvestHomes4Heroes, we may keep a record of that correspondence.

Wherever HarvestHomes4Heroes collects personal information we make an effort to include a link to this Privacy Policy on that page.

What are “cookies” and how does HarvestHomes4Heroes.com use them?

Data collection devices, such as “cookies,” are used to store, and sometimes track, information about you. Generally, these cookies help provide personalized services and promote trust and safety. A cookie is a small file containing a small amount of data that is sent to your browser from a web server and placed on your computer’s hard drive to assist us in providing our services. Cookies are only read by the server that placed them and are unable to execute any code or virus. Most cookies are “session cookies,” and are automatically deleted from your hard drive at the end of a session.

We also use cookies to measure your visiting patterns in the aggregate. We use this research to understand how our users’ habits are similar or different from one another so that we can make each new experience on HarvestHomes4Heroes.com a better one. We may also use this information to better personalize the content and promotions that you and other users will see on our Site. You are always free to decline our cookies if you wish and if your browser permits, although this may cause your ability to access or view all or some of the pages on the Site to be limited.

What are IP Addresses and how does HarvestHomes4Heroes.com use them?

When your web browser requests a web page from another computer on the Internet, such as HarvestHomes4Heroes.com, it automatically gives that computer the address where it should send the information. This is called your computer's "IP address" (IP stands for "Internet protocol"). For many users accessing the Internet, the IP address will be different every time you log on. We record the IP Addresses that access HarvestHomes4Heroes.com along with related information such as your browser type and operating system. This information helps us, in part, learn about the geographical distribution of our website visitors and the technology they use to access our site so that we can improve our Site.

How does HarvestHomes4Heroes use my information?

HarvestHomes4Heroes uses your information to provide you with customized assistance with the home buying and home selling process. We also may use your personal information to manage and monitor your interactions with us; communicate with you via email; resolve disputes; troubleshoot problems; detect and protect against error, fraud, or other criminal activity; and enforce our Terms of Use Agreement.

Who is collecting information and with whom does HarvestHomes4Heroes share my information?

When you are using the Site and contact us through our contact forms or contact email addresses, you are sharing that information with HarvestHomes4Heroes and its network of pre-screened and pre-qualified partner professionals. If you complete and submit the New Client Form, the information you disclose may be shared with our network of partners, such as realtors, lenders, appraisers, inspectors, and construction and renovation professionals, who will be assisting you with the home buying and selling process. In addition to the foregoing, HarvestHomes4Heroes may disclose your information under certain circumstances such as those described below.

Third Party Data & Data in the Aggregate: Aggregate data (data gathered across all user accounts) may be gathered in a non-personally identifiable form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our visitors, and by measuring demographics and interests regarding specific areas and services of the Site. Aggregate data may be disclosed in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. However, no personal information that could be used to identify you personally is disclosed in these situations.

Business Transaction: HarvestHomes4Heroes reserves the right to transfer any and all information that we collect from visitors, or that we otherwise collect concerning or in connection with the Site, to a third party in the event of a sale or other transfer of assets or of any portion of our business. In the event HarvestHomes4Heroes enters a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information may be among the assets transferred.

For Legal Reasons: We may disclose information where we have reason to believe that disclosing the information is necessary to identify, contact, or bring legal action against someone who may be violating the law, HarvestHomes4Heroes’ Terms of Use Agreement, or may be causing injury to or interference with (either intentionally or unintentionally) HarvestHomes4Heroes’s rights or property, other Site users, or anyone else that could be harmed by such activities. HarvestHomes4Heroes may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our services.

We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Policy. For example, we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Site. We use industry standard practices to protect your privacy, however, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

What are my choices regarding collection, use, and distribution of my information?

You do not have to disclose personally identifiable information to view the Site. If you choose to contact us through the Site or submit the New Client Form you will need to disclose certain information as specified above. A primary purpose of HarvestHomes4Heroes.com is to help our community service heroes achieve home ownership, which involves knowing certain personal information about you. Without that disclosure, we are not able to fully assist you.

How may I use other users’ information?

Recognizing the global nature of the Internet, you agree to comply with all applicable local laws and rules regarding online conduct and privacy, as well as content. Specifically, but not as a limitation, you agree to comply with all applicable laws regarding transmission of technical and personal data exported from the United States or the country in which you reside.

What security precautions are in place to protect the loss, misuse, or alteration of my information?

Whenever HarvestHomes4Heroes handles your personal information, we take steps to ensure that your information is treated securely and in accordance with the relevant Terms of Use Agreement and this Policy. We use procedural and mechanical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy. Unfortunately, however, no data transmission can be guaranteed to be 100% secure. We cannot, therefore, warrant or ensure the security of any information you transmit to us or from our online services, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

How are children’s privacy protected?

Children under the age of 18 are not authorized to submit any personal information to us.

Additional Information

Any questions regarding this statement should be directed to:
HarvestHomes4Heroes LLC
10831 W. Broad Street, Suite 208
Glen Allen, VA 23060

This Policy is the sole authorized statement of HarvestHomes4Heroes’s practices with respect to the online collection of personally identifiable information and the usage of such information. Any summaries of this Policy generated by third party software or otherwise shall have no legal effect, are in no way binding upon HarvestHomes4Heroes, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.